Lawyerist: What Millennials (and Everyone Else Even If They Don’t Realize It) Want From Their Lawyers

Hello Divorce earns a mention in Lawyerist for offering flexible channels of communication and valuable forms and resources.

“She gave a tour of today’s law firm through the eyes of a user experience designer and identified four key elements that millennials want when they purchase legal services:

1. A modern web presence with various channels of communication with the firm.
2. Fixed fees.
3. Collaboration and inclusion in the process.
4. Excellent customer service.

So how do we use design-thinking to provide Millennials with the experience they are looking for? As it turns out, the answers may be more straightforward than you might think.”

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