How to Prepare for Your Free 15-Minute Info Call with Hello Divorce

You’re interested in learning how Hello Divorce can help you, and you’ve just scheduled your free 15-minute introductory phone call. But what can you expect during this call, and how should you prepare for it?

If you’re just thinking about divorce, or find yourself at the beginning of this process (by choice or not), the thought of 15 minutes with one of our account coordinators might feel a bit daunting. You’re likely thinking:

  • What are we going to talk about?
  • How do I know what to ask when I’ve never been through this process before?
  • What kind of information do I need to provide?
  • How can 15 minutes possibly help me?
Read: The Top 10 Divorce Questions We Get Asked during Intro Calls

First of all, keep in mind that this is your 15 minutes with one of our experienced, empathic team members. Come to the call with any and all questions you have about the divorce process in your state – or don’t. Call alone or with your spouse. We know the process well and want to help you find the right plan to get you from start to finish in the most affordable and efficient way possible.

How to prepare for your 15-minute call

Don’t prepare. And we really, truly mean this. We’re offering this call for free because we want to make sure your divorce process starts off on the right foot – with you feeling knowledgeable and in control. This is your chance to share your divorce story without judgment and discuss it with an experienced account coordinator who has helped many others who have been in your place. If you don’t have questions for us, we’ll still have tips and guidance to share with you.

Our time together is going to fly by, but by the end of the call, you’ll be surprised at just how much can be covered in such a short amount of time.

Sample call agenda

Every call is a little bit different, but in general, this is how it usually goes:

  1.  Introductions. A super quick overview of who you are and who we are.
  2.  Where you are in the divorce process. This is your chance to share your story. Are you just thinking about getting a divorce? Have you decided to get a divorce and are ready to begin the process? Or are you in the middle of a divorce and looking for new representation or just a little extra help?
  3.  Your options. Based on what you’ve shared, we’ll give you our initial thoughts on paths you can consider taking at this stage of your divorce, and we’ll define each route for you so you leave with a clear understanding of the process.
  4.  A brief overview of Hello Divorce’s free resources and tools. We’ll give you an overview of what our site has to offer, and we’ll recommend free articles, checklists, and worksheets on our site that we think could be helpful to you, right away.
  5.  Your questions. Lay ‘em on us. We’ve been doing this for a long time, so we’ve got lots of answers and advice.
  6.  Next steps. We’ll end the call with specific action items. Then we’ll follow up with links to all the resources, articles, and worksheets we discussed.
Watch: Hello Divorce Reviews | Feedback from recent divorce software users

Why this call is so important

This is our chance to get to know you and show you exactly how your Hello Divorce membership can help in your specific situation. It’s also an important opportunity for us to put a voice to the Hello Divorce website that we have so carefully built, with you in mind. Hello Divorce is so different from most other self-help websites, we want you to know exactly who you’re getting if you decide to become a member or retain our help, and what you’re getting if you decide to self-represent using our resources and worksheets.

"Our purpose is to help people understand their best course for moving forward, in the most cost-effective way possible. I hope people leave with a feeling of confidence and empowerment about the road ahead, and their next steps.” – Erin Levine, CEO, Hello Divorce

Our goal is to make these 15 minutes feel like the best 15 minutes of your day because you got so much value from this call. We hope this article was helpful, and we look forward to speaking with you soon.

Co-Founder & President
Divorce Preparation, Divorce Process, Divorce Guidelines, Legal Insights

Heather is Hello Divorce's co-founder, President and Chief Content Officer, and our resident expert on divorce rules, procedures and guidelines across the states. Heather uses her content background, deep legal knowledge, and coding skills to author most of our state-specific divorce software. Heather joined Hello Divorce two months into a planned year-long vacation from the start-up world because she was convinced that the legal world is one of the only things left that truly needed disruption. Since her expertise (obsession) is making complex, frustrating processes easier – and even enjoyable – for consumers, Heather leads the product, customer service, marketing, and content teams at Hello Divorce.

Heather has a Master's in Journalism from Northwestern University and a BA from the University of Notre Dame. Heather lives in California with her husband, two kids, and too many pets. You can often find her answering Hello Divorce's free info calls on weekends, and in her free time, she dabbles in ukulele, piano, and electric bass.